Returns Help | HD Supply

We have an easy, online way for you to start a return.

Important Note: Some items are nonreturnable, such as:

  • Customized orders, such as custom made-to-order and fabricated items
  • Extended Inventory items
  • Hazardous materials
  • Goods shipped outside the continental United States
  • Special orders, such as noncatalog items and volume purchases
  • Warranty items

Once your return is processed, you will get a Returned Goods Authorization (RGA) number to include on the package being returned.

Returns Help Video

Watch this short video for instructions on how to start a return.

Download or print this one page flyer with tips on starting a return.