SmartHQ Service: Diagnose Smarter. Repair Faster. Less Guesswork. More Fixes.
A compact, plug-and-play Bluetooth device that connects via RJ-45 cable and instantly defects faults on GE Appliances.
A cloud-connected diagnostic platform for technicians, property managers, and owners. Diagnose issues instantly, access service manuals, test components, and apply firmware updates – all from your phone or tablet.
Why SmartHQ? Cut diagnostic time by up to 90%. Boost first-time fix rates. Lower service costs. Update software remotely.
How it works: (1) Plug in the tool (2) Quickly diagnose the issue (3) Fix it right the first time
FAQs: Why upgrade? Traditional tools are manual and slow. SmartHQ is fast and accurate. Is it worth it? Yes, save time and money.
Faster and more accurate diagnoses. Real-time component testing. Access to service docs and historical data.
Clear Explanations and Data-Driven Repairs. Remote Diagnostics and Firmware Updates. Software Updates. Increase Your Appliance Performance and Lifespan.
Compatible with Ranges, Refrigerators, Dishwashers, Washing Machines, Dryers, Air Conditioners and more on select GE, GE Profile, Hotpoint, Haier, and Cafe appliances.
SmartHQ Service Diagnostic Tool (Tool Only) does NOT include software activation: HDS Part # 363959
SmartHQ Service Bundle (includes tool and 6-month subscription) is recommended for first-time buyers: HDS Part # 363960
6-Month Subscription Includes: Access to manuals, guides, and repair history. Real-time and past diagnostics. Interactive and easy-to-use dashboard. Extend subscription anytime.
Choose your preferred language: Available in both English and Spanish.
Search SmartHQ on our website to browse compatible appliances.
MFG# SPSM10N01A
California residents: Prop 65 Warnings
Warning
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov.
