SmartHQ Service: Diagnose Smarter. Repair Faster. Less Guesswork. More Fixes.
Why choose the "Tool Only" option? This option is available if you already have an active subscription and need a replacement device if your original tool was lost, stolen, misplaced, or damaged. The subscription can be transferred to a new tool, but only one tool can be tied to a subscription.
SmartHQ Service Diagnostic Tool (Replacement) does NOT include software activation. Do NOT purchase this item unless you have an active subscription and simply need a tool replacement.
Why choose the "Bundle" option? The bundle includes both the tool and the required subscription, making it the best choice for new users. The tool will not work without an active subscription, so this ensures you have everything you need to get started right away!
Order the SmartHQ Service Diagnostic Tool and 6 Month Subscription Bundle: HDS Part # 363960
What is SmartHQ Service? The tool is a compact, plug-and-play Bluetooth device that connects via RJ-45 cable and instantly detects faults on GE Appliances.
SmartHQ Service provides a cloud-connected diagnostic platform for technicians, property managers, and owners. Diagnose issues instantly, access service manuals, test components, and apply firmware updates – all from your phone or tablet.
Why SmartHQ? Cut diagnostic time by up to 90%. Boost first-time fix rates. Lower service costs. Update software remotely.
SmartHQ Service provides faster and more accurate diagnoses, real-time component testing, and access to service docs and historical data.
How it works: (1) Plug in the tool (2) Quickly diagnose the issue (3) Fix it right the first time
FAQs: Why upgrade? Traditional tools are manual and slow. SmartHQ is fast and accurate. Is it worth it? Yes, save time and money.
Available in both English and Spanish.
Compatible with Ranges, Refrigerator
California residents: Prop 65 Warnings
Warning
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov.
