SmartHQ Service: Diagnose smarter, repair faster, less guesswork, more fixes.
Why choose the "Tool Only" option? This option is available if you have an active subscription and need a replacement device if your original tool was lost, stolen, misplaced, or damaged. The subscription can be transferred to a new tool - only one tool can be tied to a subscription.
HDS Part # 363959 does NOT include software activation. Only purchase this item if you have an active subscription and simply need a tool replacement.
The tool will not work without an active subscription.
New users: Order the GE's SmartHQ Service diagnostic tool and 6 month subscription bundle SPSB10P01A - HDS Part # 363960
Expired subscription? Extend your subscription anytime with HDS Part # 417908
SmartHQ is a compact, plug-and-play Bluetooth device that connects wirelessly or via RJ-45 cable to instantly detects faults on GE Appliances.
Cut diagnostic time by up to 90%, boost first-time fix rates, lower service costs, and update software remotely.
SmartHQ Service provides faster and more accurate diagnoses, real-time component testing, and access to service docs and historical data.
How it works: (1) Plug in the tool (2) Quickly diagnose the issue (3) Fix it right the first time
Available in both English and Spanish.
Compatible brands: GE, GE Profile, Hotpoint, Haier, and Café.
Compatible appliances: Ranges, Refrigerators, Dishwashers, Washing Machines, Dryers, Air Conditioners and more.
Search "SmartHQ" on our website to browse compatible appliances.
MFG# SPSM10N01A
California residents: Prop 65 Warnings
Warning
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov.
