Online Professional Training

HD Supply offers basic and advanced technical training and certification webinars for maintenance technicians. Classes are taught by our team of professionals who are experienced in facility maintenance, facility management, and vocational education. Our trainers have a broad range of maintenance backgrounds and a combined 150+ years of field experience. Students are recommended to have audio and video for the webinars. All webinars are free of charge. Some webinars may require handbooks that may be purchased separately. Certification classes have fees for testing components.

Training Webinars

Live Webinar Schedule

Please note: When webinar registration is full, you will not be able to register.

3/9/2021 – HVAC 201: Brazing and Soldering – 11 AM to 6 PM EST - Register For Webinar


3/9/2021 – Refrigerator, Part 2: The Defrost Cycle – 1 PM to 2 PM EST - Register For Webinar


3/9/2021 – Shop Organization – 1 PM to 2 PM EST - Register For Webinar


3/9/2021 – The Dishwasher – 1 PM to 2 PM EST - Register For Webinar


3/9/2021 – CPO (2-Day Webinar): Day 1 – 11 AM to 6 PM EST - Register For Webinar


3/10/2021 – Electric Ranges – 1 PM to 2 PM EST - Register For Webinar


3/10/2021 – CPO (2-Day Webinar): Day 2 – 11 AM to 6 PM EST - Register For Webinar


3/11/2021 – HVAC 101: The Refrigeration Cycle – 11 AM to 6 PM EST - Register For Webinar


3/11/2021 – Laundry Top-Load Washing Machine – 1 PM to 2 PM EST - Register For Webinar


3/11/2021 – Refrigerator, Part 1: The Cooling Cycle – 1 PM to 2 PM EST - Register For Webinar


3/11/2021 – Water Heater Basics – 1 PM to 2 PM EST - Register For Webinar


3/15/2021 – EPA Section 608 Core Review – 1 PM to 2 PM EST - Register For Webinar


3/16/2021 – EPA Section 608 Exam Only – 11 AM to 2 PM EST - Register For Webinar


3/16/2021 – EPA Section 608 Type 1 Review – 1 PM to 2 PM EST - Register For Webinar


3/16/2021 – Water Heater Gas Troubleshooting – 1 PM to 2 PM EST - Register For Webinar


3/16/2021 – CPO (2-Day Webinar): Day 1 – 11 AM to 6 PM EST - Register For Webinar


3/17/2021 – EPA Section 608 Type 2 Review – 1 PM to 2 PM EST - Register For Webinar


3/17/2021 – Gas Ranges – 1 PM to 2 PM EST - Register For Webinar


3/17/2021 – HVAC 202: System Recovery and Evacuation – 11 AM to 6 PM EST - Register For Webinar


3/17/2021 – Laundry Top-Load Dryer – 1 PM to 2 PM EST - Register For Webinar


3/17/2021 – CPO (2-Day Webinar): Day 2 – 11 AM to 6 PM EST - Register For Webinar


3/18/2021 – BRK Smoke Detectors – 12 PM to 1 PM EST - Register For Webinar


3/18/2021 – HVAC 102: Refrigerants and Oils – 11 AM to 6 PM EST - Register For Webinar


3/18/2021 – Property Management On A Budget (Hospitality) – 1 PM to 2 PM EST - Register For Webinar


3/18/2021 – Water Heater Electrical Troubleshooting – 1 PM to 2 PM EST - Register For Webinar


3/19/2021 – EPA Section 608 Type 3 Review – 1 PM to 2 PM EST - Register For Webinar


3/22/2021 – Laundry Front-Load Washing Machine – 1 PM to 2 PM EST - Register For Webinar


3/22/2021 – Meters and Troubleshooting – 1 PM to 2 PM EST - Register For Webinar


3/23/2021 – Refrigerator Troublehooting – 1 PM to 2 PM EST - Register For Webinar


3/23/2021 – CPO (2-Day Webinar): Day 1 – 11 AM to 6 PM EST - Register For Webinar


3/24/2021 – HVAC Troubleshooting – 1 PM to 2 PM EST - Register For Webinar


3/24/2021 – Laundry Front-Load Dryer – 1 PM to 2 PM EST - Register For Webinar


3/24/2021 – Laundry Stackable – 1 PM to 2 PM EST - Register For Webinar


3/24/2021 – CPO (2-Day Webinar): Day 2 – 11 AM to 6 PM EST - Register For Webinar


3/25/2021 – Preventative Maintenance (Multifamily) – 1 PM to 2 PM EST - Register For Webinar


3/25/2021 – HVAC 103: AC System Components – 11 AM to 6 PM EST - Register For Webinar


3/25/2021 – CPO (2-Day Webinar): Day 1 – 11 AM to 6 PM EST - Register For Webinar


3/26/2021 – CPO (2-Day Webinar): Day 2 – 11 AM to 6 PM EST - Register For Webinar


3/26/2021 – EPA Section 608 Exam Only – 11 AM to 2 PM EST - Register For Webinar


Webinar Descriptions

Search course by alphabetical order or name:

# / A / B / C / D / E / F / G / H / I / J / K / L / M / N / O / P / Q / R / S / T / U / V / W / X / Y / Z

410A & Others

In this 1-hour webinar we are going to talk on R410A and newer refrigerants that are here and the next generation of refrigerants that will be coming soon. Let our experts guide you through some of the biggest changes and challenges that our industry is facing. Most properties have adopted or working on a transition plan to R410A our experts will help train you on some of the best industry recommendations to help you save time and labor by setting the equipment up properly. Next, we will walk you through some of the next generation of refrigerants that our industry will be adopting and working with soon.

Air Conditioning Mechanical and Electrical

This 3-hour course is an introduction and overview for HVAC technicians of all skill levels. The class begins with a discussion of air conditioning systems and the fundamentals of the refrigeration cycle. Next, it focuses the four major components of an AC system, how they work, and how to maintain them. This class also covers topics like preventive maintenance (tools and techniques) and the troubleshooting skills maintenance technicians need to work on and operate the equipment typically found in a multifamily facility.

Topics covered in this class include:


  • • Safety procedures — lockout/tagout
  • • The basic AC/refrigeration cycle
  • • The electrical and mechanical components of an air conditioning system
  • • Schematic design of components (control and operating circuits)
  • • Preventive maintenance
  • • Troubleshooting common problems with air conditioning systems

Air Conditioning Refrigerant Services

This 3-hour course is an introduction and overview targeting property technicians with basic experience in maintaining and operating typical residential-grade "split-system" AC units. Students learn about the fundamentals of HVAC-related tools, equipment, and the processes needed to conduct refrigerant service work. It also provides the technical foundation needed to understand the rules and regulations required for achieving a passing score on the EPA 608 certification test.

Topics covered in this class include:


  • • How to handle refrigerants safely
  • • The AC/refrigeration cycle
  • • Tools commonly used to service refrigerant in an HVAC system
  • • Connecting and removing fittings to perform a de minimis refrigerant release
  • • The procedures and equipment used to recover refrigerant
  • • Troubleshooting a system using refrigerant pressures
  • • The most common mechanical reasons for a low charge
  • • Using superheat or subcool to determine the proper charging of a unit

AquaGuard Pool Care

This 1-hour webinar will take you through the full 5-step treatment and care of a pool's water chemistry. In today's tough economic challenges our team with AquaGuard will show you how easy and economical it is to maintain proper pool chemistry. We will explore how to use the HD Supply pool tool for proper pool chemical dosing to maximize your savings and keep your pool clear and healthy. At the end of our webinar we will open the floor for you to ask all of your pool care questions to the experts at AquaGuard.


BRK Smoke Alarm & CO Alarms

During this 1-hour webinar we will be discuss smoke alarms and CO alarms. There has been a lot of changes in regulations across the US in regards to both smoke and CO alarms. As we walk you through the regulations that impact your facilities, this will help you in selecting the correct device to keep your property in compliance. In addition to those changes we will show you some innovative ways to save you time and money on the change out cycles of these devices. At the end, we will have an open Q and A session with our experts from BRK.


Budget 101

In this 1-hour webinar we will talk about budgets. No matter the property or its size, we all have budgets. This introductory class to budgets will discuss how to prepare for your next year’s budget planning. We will talk about how to gather your last year's purchase history and how to pull your inspections information on age and repair history, to aid in putting together a budget that will not only be functional but also be practical. This course is intended for the maintenance supervisor and/or maintenance professionals that desire to grow within their carrier.


The Dishwasher

In this 1-hour webinar we will be talking on the dishwasher. Let our experts walk you through how the dishwasher works and how to properly test and diagnose some of the most common issues and how to resolve them. Sometimes the repair is as easy as the dishwasher was improperly loaded other times it's a mechanical or digital controller. Our experts will take you through the testing of the legacy equipment on your property and the newer equipment that has on board diagnostics.


Electric Ranges

In this 1-hour webinar we will talk on Electric Ranges (stoves). We will cover how to identify and how to test all the major components on the modern ranges. As newer models have digital controls our experts will talk on how to use the on-board diagnostics (if equipped) and how to use the test to aid in making a quality repair. Next, we will cover how to properly test and calibrate your oven to get the best performance out of the baking cycle and to help aid in lower resident complaints.


Electric Water Heater Troubleshooting

In this 1-hour webinar we will discuss electric water heater troubleshooting. This course is primally focused on the overall repair and troubleshooting perspectives. We will be start on the general component identification and overall safety considerations. We will then walk you through the most common service requests and how to properly diagnose and repair the water heater and get it back into service. We will also talk on the preventative maintenance considerations.


Electrical Fundamentals

This 3-hour course is an introduction to and overview of electricity, how it works, and how it is measured (voltage, amperage, watts, and resistance). Ohm's law and its applications will assist in defining and understanding troubleshooting components. The basics of electrical circuits, typical residential wiring, breakers, service box connections, grounding wires, and cable color and insulation codes will also be covered. Additional topics include safety, American wire gauge and amperage, OSHA regulations, and basic techniques of electrical troubleshooting.

Topics covered in this class include:


  • • Safety — lockout/tagout procedures
  • • American wire gauge and other common uses of the National Electrical Code (NEC)
  • • Wires, cables, and insulation color coding
  • • Fundamentals of Ohm's law and how to use it
  • • Differences between AC and DC power
  • • Differences between series and parallel circuits, and reading schematics
  • • Basic wiring and three-way and four-way light switches
  • • Troubleshooting typical residential circuits and electrical components

Electrical Outlets & Problems

In this 1-hour webinar we will discuss the topic of electrical outlets and problems. First, we will discuss the overall safety considerations and tools necessary to diagnose the most common electrical issues related to outlets. Next, we will present the most common issues that technicians have in regards to repair and servicing of the outlets. We will discuss how to use your meter to properly identify the issue, and how to repair the issue, to ultimately return the outlet to a safe normal operation.


Electrostatic Sprayers & Odor Abatement

In this one-hour course we will discuss two topics: electrostatic sprayers and odor abatement. No matter your property, there is always an issue of odors, and now with current events, how to keep areas disinfected to prevent various diseases from being transmitted. First, we will talk about how to properly select the electrostatic sprayer that would work best for your facility. Next we will talk about the various uses and benefits of having a sprayer. Far beyond disinfection and sanitation benefits, these devices can also be used for pest control and other applications. Next we will talk about odor abatement. In years past, odors were just a nuisance but now it has become mandatory to get these odors under control as our expectations of clean have risen. Odors are an indicator to most consumers that something is wrong. Our team will walk you through the process and selections of these treatment methods, from ozone to hydroxyl generators, that not only treat the odor but help rid the area of odors.


EPA Section 608 Core & Type I Review

This 3-hour course prepares students for the EPA certification test to work with AC refrigerants. A technician must hold this certification in order to legally purchase or handle all refrigerants used in residential and commercial air conditioning systems. All online preparation and webinars are free of charge; however, the exam requires a fee, plus cost of the EPA 608 booklet, which is available for purchase on our website. We recommend students purchase the booklet 2 weeks before the scheduled date of the webinar to give students the chance to become familiar with the information they will be tested on.

Please order your EPA exam preparation book now.


This session will cover Core & Type I, and clarify the information students must learn from reading and reviewing the EPA 608 handbook. Having the handbook, and the time to read it, is critical for the student to achieve a passing score on all 4 sections of the examination: Core, I, II, and III. After this review session, the test will be administered by a Proctor for ESCO in accordance with EPA guidelines. A credit card is required to register for the exam. You may register for the exam by clicking here.

Please note: This class is not intended to teach any of the skills required to repair refrigerant systems. It is focused on understanding and confirming the EPA rules and regulations around the handling and use of refrigerants, as they are detailed in the Handbook.


EPA Section 608 Type II & Type III Review

This 3-hour course prepares students for the EPA certification test to work with AC refrigerants. A technician must hold this certification in order to legally purchase or handle all refrigerants used in residential and commercial air conditioning systems. All online preparation and webinars are free of charge; however, the exam requires a fee, plus cost of the EPA 608 booklet, which is available for purchase on our website. We recommend students purchase the booklet 2 weeks before the scheduled date of the webinar to give students the chance to become familiar with the information they will be tested on.

Please order your EPA exam preparation book now.


This session will cover Type II & Type III, and clarify the information students must learn from reading and reviewing the EPA 608 handbook. Having the handbook, and the time to read it, is critical for the student to achieve a passing score on all 4 sections of the examination: Core, I, II, and III. After this review session, the test will be administered by a Proctor for ESCO in accordance with EPA guidelines. A credit card is required to register for the exam. You may register for the exam by clicking here.

Please note: This class is not intended to teach any of the skills required to repair refrigerant systems. It is focused on understanding and confirming the EPA rules and regulations around the handling and use of refrigerants, as they are detailed in the Handbook.


Fire Extinguisher

During this 1-hour webinar we will talk about the topic of fire extinguishers. Fire extinguishers play a vital role in the safety and fire containment of our facilities. They all look the same, but function very differently depending on the location and the type of fire that you may incur. We will show you how to properly identify the correct extinguisher for each location on your property and how to get the most versatile extinguisher to aid your team in getting the fire contained or extinguished. Next, we will talk about how to properly store and handle the extinguisher and inspection requirements. Lastly, we will walk you through the P-A-S-S process on how to properly use the extinguisher in the event of a fire.


FirstCo

In this session we welcome FirstCo to talk to everyone today on how to use the FirstCo.com site. Using the site is a great resource for you when you find out that you have an obsolete product and your asking yourself, "What can I do?" Next, we will discuss the parts identifier and rating that you will need to properly achieve energy qualifications in your area. FirstCo will also walk us through the current multifamily product overviews and ease of repair and preventative maintenance to get the full life out of the product. At the end of the session we will host a Q and A session where you get the opportunity to ask the experts at FirstCo any question that you may have.


Future of Maintenance Webinars - Multifamily/Institutional, Healthcare, Hospitality

The world of property management and maintenance is changing and you are doing all you can to help keep everyone safe and healthy. Our Future of Maintenance Webex is a helpful new resource available to educate your staff and inspire confidence before, during, and after in-unit maintenance visits. During it you will learn about recommended safety and sanitation guidelines, procedures, and new products that can help you and your residents stay safe.


Gas Ranges

This 1-hour webinar we will be covering the topic of gas stoves (Ranges). We will walk you through the safety and how to properly diagnose your gas stoves. Topics to be covered is the preventative maintenance that is associated with the stove and how to properly diagnose the common issues with the surface cooking unit. Next, we will walk you through the testing and repair considerations on the bake and broil cycles, how to properly calibrate your oven for proper baking cycles.


GE Cooking

This 1-hour webinar will host GE Appliances to talk with you about GE cooking. We will walk through a quick product overview about the benefits and features of GE stoves. Next, we will walk through the most common repairs and issues that you may face in the field as a maintenance professional. We will discuss diagnostics, what to look for, how to fix problems, and how to extend the life of your stove. At the end of the session we will open the floor to a Q and A session where you get to ask the experts at GE all of your questions.


GE Dishwasher

This 1-hour webinar will host GE Appliances to talk to you about GE dishwashers. We will walk through a quick product overview about the benefits and features of GE dishwashers. Next, we will walk through the most common repairs and issues that you may face in the field as a maintenance professional. We will discuss diagnostics, what to look for, how to fix problems, and how to extend the life of your dishwasher. At the end of the session we will open the floor to a Q and A session where you get to ask the experts at GE all of your questions.


GE Laundry

This 1-hour webinar will host GE Appliances to talk to you about GE laundry. We will walk through a quick product overview about the benefits and features of GE laundry. Next, we will walk through the most common repairs and issues that you may face in the field as a maintenance professional. We will discuss diagnostics, what to look for, how to fix problems, and how to extend the life of your laundry appliances. At the end of the session we will open the floor to a Q and A session where you get to ask the experts at GE all of your questions.


GE Refrigeration

This 1-hour webinar will host GE Appliances to talk to you about GE refrigerators. We will walk through a quick product overview about the benefits and features of GE refrigerators. Next, we will walk through the most common repairs and issues that you may face in the field as a maintenance professional. We will discuss diagnostics, air flow, and how to extend the life of your biggest investment in the kitchen. At the end of the session we will open the floor to a Q and A session where you get to ask the experts at GE all of your questions.


HVAC 101: The Refrigeration Cycle

Course Cost: $99

This 6.5-hour course will introduce:

  • • Pressure – presenting the concepts and measurements of pressure, as well as the related gas laws.
  • • Temperature/pressure relationship – presenting the temperature/pressure relationship as it relates to the refrigeration cycle.
  • • Heat – study of thermodynamics and heat transfer.
  • • Introduction to the basic vapor compression refrigerant cycle – presenting the refrigerant cycle, refrigerant states, and temperature/pressure relationships.


HVAC 102: Refrigerants and Oils

Course Cost: $99

This 6.5-hour course will introduce:

  • • Introduction to refrigerants – presenting refrigerant composition, properties, and refrigerant applications.
  • • Refrigerant oils – presenting the common oils used with refrigerants, their applications and uses, and safe handling.
  • • Retrofitting – presenting the process of retrofitting a system to use an alternative refrigerant and oil, as well as system cleanup.


HVAC 103: AC System Components

Course Cost: $99

This 6.5-hour course will introduce:

  • • Introduction to refrigerant circuit components – presenting the function and applications of evaporators, condensers, compressors, and metering devices.
  • • Typical operating conditions – presenting the typical operating conditions for system components under normal conditions.
  • • Installation and maintenance – discussing the proper installation and maintenance of the refrigerant circuit components.


HVAC 201: Brazing and Soldering

Course Cost: $99

This 6.5-hour course will introduce:

  • • Tubing and processes – presenting the types of tubing used in ACR applications and how they are joined.
  • • Brazing – presenting the brazing process as used to join ACR tubing, as well as proper torch use and setup.
  • • Soldering – discussing the soldering processes, proper torch use and setup, and the various filler metals and fluxes used.
  • • Leak testing – presenting the proper methods for leak testing a system after it has been soldered, brazed, or flared.


HVAC 202: System Recovery and Evacuation

Course Cost: $99

This 6.5-hour course will introduce:

  • • Recovery – presenting the refrigerant recovery process.
  • • Evacuation – presenting proper evacuation procedures, as well as vacuum instrumentation and measurement.
  • • Recovery/evacuation equipment setup – displaying the proper setup to perform evacuations or refrigerant recovery.
  • • Filter driers – discussing the soldering processes, proper torch use and setup, and the various filler metals and fluxes used.
  • • Leak testing – presenting the proper methods for leak testing a system after it has been soldered, brazed, or flared.


HVAC 301: System Performance – Charging

Course Cost: $99

This 6.5-hour course will introduce:

  • • Superheat charging method – presenting system charging using the superheat method.
  • • Subcooling charging method – presenting system charging using the subcooling method.
  • • Charging by weight – discussing charging using scales and the weighted refrigerant charge.
  • • Filter driers – presenting the types and uses of suction- and liquid-line filter driers.
  • • Liquid and vapor charging – presenting the proper methods for charging as either a liquid or a vapor.


HVAC 302: System Performance – Airflow

Course Cost: $99

This 6.5-hour course will introduce:

  • • Evaporator airflow – presenting the industry standards and recommendations for airflow through an evaporator.
  • • Condenser airflow – discussing proper airflow through the condenser coil and common causes for airflow issues.
  • • Airflow measurements and calculations – presenting proper methods for measuring airflow and common airflow calculations.
  • • Airflow tools and instrumentation – discussing proper tools for airflow measurement and their use.


HVAC 303: System Performance – Psychrometrics

Course Cost: $99

This 6.5-hour course will introduce:

  • • Humidity – discussing absolute and relative humidity, tools for measurement, and their effects on an HVACR system.
  • • Standard air conditions - presenting industry standards for design air conditions.
  • • Psychrometric chart – introducing the psychrometric chart and it uses.
  • • Psychrometric calculations – discussing the common design and performance calculations that can be performed using the psychrometric chart.


HVAC The Air Handler

In the 1-hour webinar we will cover the air handler. We will walk you through the proper set up and diagnostics of the major components of an air handler. As industry regulation have changed through the years, we will cover the legacy equipment as well as the newer models that are equipped with ECM motors. Next, we will cover the proper preventative maintenance considerations to ensure you get the full life of the equipment and lower your overall ownership costs.


HVAC Condensing Units

In this 1-hour webinar we will be covering the condensing units. We will walk you through all the major components on the condenser. We will cover both strait cool units as well as heat pump models. Installation considerations as well as preventative maintenance issues will covered. Next, we will walk you through all the testing of the major components and how to properly identify the correct part to solve the problem. There have been some major challenges with system conversions and new installations let our experts assist you with getting the full life out of your equipment and lower your overall ownership costs.


HVAC Heating Electric

In this 1-hour webinar the topic will be HVAC Heating Electric. First, our team of experts will talk about the importance of safety and the necessary tools to make a quality and safe repair to the electric heating system. Next, we will walk you through component identification and testing of the components. Lastly, we will pose various maintenance work requests that we will show you how to properly diagnose, test, and return the electric heating system to a safe and normal working system.


HVAC Heating Gas

In this 1-hour webinar the topic will be HVAC Heating Gas. First, we will talk about the importance of safety and the necessary tools to service the gas heating systems. Next, we will talk about component identification and their role in the gas heating system. We will also pose various service call scenarios where we will walk you through the diagnostics of the system, overall disassembly process, and repairs to put the heating system back to a safe and normal operation.


HVAC PTAC

In this 1-hour webinar we will walk you through the HVAC PTAC systems. First, we will talk to you about the overall system operation and refrigerant cycle. Next, we will discuss the importance of preventative maintenance on these systems, to not only get the full life cycle, but to also reduce odors and unexpected break downs. Lastly, we will discuss diagnostics on the system, most systems have on-board diagnostics, our experts will show you how to extract common service codes and how to resolve them.


HVAC Refrigerant Cycle & Airflow

In the 1-hour webinar we will be covering the flow of refrigerants as well as proper air flow. Let our experts guide you through the flow and various states of the refrigerant in the HVAC system. Next, we will walk you through the impact of having proper air flow. We will talk you through the preventative maintenance considerations to not only help lower your utility costs but also aid in getting the full life out of your equipment. We also recommend after watching this webinar to join us again for subcool and superheat this will aid you in how to properly charge and set up your equipment.


HVAC Troubleshooting

In this 1-hour webinar we will discuss the topic of HVAC Troubleshooting. No matter your skill level in recent years, legislation has changed the industry and having the knowledge to make these repairs is necessary to keep your budget under control and your residents and guests cool. Let our experts pose various HVAC symptoms that you may incur and how to safely and properly use your tools to diagnose and repair the system. Lastly, we will also talk on the importance of preventative maintenance.


Hydrobalance HVAC Cleaning and Sanitation

This 1-hour webinar will cover all aspects of HVAC cleaning and sanitation. We will talk to you about the features and benefits of the products and the safety aspects of using them. Next, we will discuss the difference between Hydrobalance's products and competitors' products. We will also talk about one of the hottest issues of the day - how to sanitize and keep your HVAC system clean. This will highlight the Sta-Clean pan strips and coil and duct spray. You will also have an opportunity to ask the experts at Hydrobalance any of your HVAC cleaning and sanitation questions.


Kitchen Appliance Repair

This 3-hour course is an introduction to and overview of the appliances found in a typical residential kitchen, including the range (gas or electric), dishwasher, and garbage disposal. (This class does not include the refrigerator, which is a separate class.) The course will review the mechanical and electrical components, operations, cycles, functions, and general troubleshooting of each of these appliances. Typical design and installation principles, and a review of how to read wiring diagrams, will be a focus of this class. Hands-on training will be provided if appliances are available.

Topics covered in this class include:


  • • Electrical safety and lockout/tagout
  • • Push in-type range/oven (gas or electric)
  • • Built-in dishwasher — plumbing and installation
  • • Sink-installed garbage disposer — plumbing and replacement
  • • Operating cycles for all appliances
  • • Common repairs for all appliances
  • • Reading a typical wiring diagram
  • • Preventive maintenance for all appliances
  • • Troubleshooting — tools, processes, and techniques

Laundry Appliance Repair

This 3-hour course is an introduction to and overview of the operation, maintenance, and repair of typical residential-grade laundry appliances, including washing machines and gas and electric dryers. The course is designed to identify the major serviceable components and maintenance procedures used to install, operate, troubleshoot, repair, and clean typical residential-grade laundry room equipment. This class will help you read wiring diagrams and use the multimeter to test parts and troubleshoot faulty components. Hands-on training will be provided if appliances are available.

Topics covered in this class include:


  • • Staying safe while making repairs
  • • Overview of gas and electric dryer operation, heating elements, and temperature controls
  • • Overview of washing machine operation, cycles, and plumbing
  • • Overview of coin-operated appliance installation, operation, and repair
  • • Appliance wiring diagrams and how to read them
  • • Troubleshooting common work orders and complaints for each appliance type
  • • Common repairs for each appliance type
  • • Testing electrical components with a multimeter
  • • Preventive maintenance

Laundry Stackable

In this 1-hour webinar the topic will be laundry stackables. As technology and energy savings continue to evolve in the appliance industry, there has been numerous changes to the stackable washers and dryers. During this webinar we are going to walk you through the changes and how to use the on-board diagnostics mode (if applicable) to accurately pull the machines error code, and then how to return the machines back to normal operation. Those that attend will get first-hand information on how to make solid repairs that will keep your residents and budget happy.


Laundry Top-Load

In this 1-hour webinar the topic will be laundry top-load. As technology and energy savings continue to evolve in the appliance industry, there has been numerous changes to the top-load washers and dryers. During this webinar we are going to walk you through the changes and how to use the on-board diagnostics mode (if applicable) to accurately pull the machines error code, and then how to return the machines back to normal operation. Those that attend will get first-hand information on how to make solid repairs that will keep your residents and budget happy.


Maintenance For The Leasing Professional

During this one-hour course we will talk about how the leasing professional and maintenance professional can co-exist and have a better working relationship. As we all know, working in multifamily is a challenging environment, but we are going to break into topics to help aid the gap and help both teams work together and overcome common workplace challenges. Topics to be discussed are: how to gather the most detailed information on work requests; how to work together on move-in timelines to avoid any potential issues; how to self-help the residents with common work requests (reset GFI, breakers, etc.); and, most importantly, how to build better communications between departments to increase overall resident satisfaction and increase retention.


Meters and Troubleshooting

This 3-hour course is an introduction to and overview of the most common types of electrical meters and how to use them effectively in troubleshooting single components and electrical systems. Topics include types of meters, electrical safety, meter safety, voltage, and current and resistance measurements and how they can contribute to effective basic troubleshooting. Students should bring their own multimeter to the class.

Topics covered in this class include:


  • • The differences between voltage, current, and resistance
  • • Identifying electrical symbols
  • • Determining the difference between series and parallel circuits
  • • Recognizing the most commonly used meter functions
  • • Selecting the correct meter for the identified testing and using it safely
  • • Testing for voltage, current, resistance, and continuity
  • • Testing electrical components relating to appliances, HVAC equipment, and common electrical circuits

NOTE: Due to EPA restrictions, it is required by law that students hold at least a Type II certification in order to use information presented in this class while servicing HVAC equipment in the field. Many of the repairs discussed in this class can only be performed by a certified technician.


Mold And Mildew

This 1-1/2-hour class is for maintenance technicians of all skill levels. It is designed to explain and clarify the qualities, characteristics, and most common sites and causes of mold growth. We will review the complete repair process for an interior wall growth, accounting for replacement wallboard and structural materials, including the selection and use of tools and consumables. The course also helps students troubleshoot the causes of mold, presents several accepted mitigation solutions, and includes information on routine maintenance.

Topics covered in this class include:


  • • Safety procedures when using PPE and cleaning chemicals
  • • The basics of mold and mildew: what they are, how they start, and how they grow
  • • Identifying the most common types of mold and mildew in a residential setting
  • • The most common sites of mold or mildew colonies, and what condition caused the growth
  • • Most common repairs for plumbing, laundry, kitchen, and bathrooms
  • • Details of a typical wall repair, replace, and rebuild
  • • Commercial cleaners and chemicals for remediation and maintenance

MRO And The Look Ahead

This 1-1/2-hour course will talk on the legislation and changes that have impacted the maintenance and repair teams across the country. We will discuss the recent changes and what is to come in the next few years. In the discussion we will present the changes and how to work through them from a resident's perspective and a maintenance and budget perspectives. Together we can get through the challenges and this course will enable the technicians understand the how and why and what to expect.

Topics covered in this class include:


  • • Refrigerant Changes now and what is to come
  • • Why the changes in the refrigerants and states impacted
  • • EPA 608 rule changes
  • • Burner changes on electric stoves and how to navigate this transition
  • • Cordless blind change over
  • • New regulations in regard to MRO and potential financial impacts

Plumbing Faucets

During this 1-hour webinar we will discuss the topic of plumbing faucets. First, we will walk through identifying the overall safety, parts, and tools you will need to repair the most common service requests for single-handle and dual-handle faucets for the kitchen and bathroom. Next, we will show you how to assess the problem, and then disassemble and identify the failure and solutions for the repair. We will also talk about how to properly reassemble the faucet and return it to normal operation.


Plumbing Fundamentals

This 3-hour course addresses the challenges associated with the most common service request: plumbing. Topics include major fixture components, from the water meter and pressure regulator, to the hot and cold water supply lines into the building. Galvanized to PEX tools used to assemble a watertight circuit are presented. Typical basin, bath, and shower fixtures, associated drains, and the tools and techniques for opening them are also covered. Troubleshooting and safety with tools, products, and processes will be discussed.

Topics covered in this class include:


  • • Correct water pressure
  • • Component parts of gas and electric water heaters and how to operate them
  • • Commercial supply line materials and techniques for assembling circuits
  • • Common plumbing tools, quality, and use
  • • Servicing, the parts for, the water-efficient operation of, and troubleshooting a toilet
  • • Health and safety concerns and the wearing of safety apparel while making plumbing repairs
  • • The safe use of chemicals drain openers
  • • Commercial fire sprinkler systems and their maintenance and operation

Pool Safety & Chemical Testing

In this 1-hour webinar we will talk about 2 important topics: pool safety and chemical testing. First, we will discuss general pool safety, focusing on these areas: pool gates, decks, and overall safety equipment. Next, we will discuss how to properly test your pool's chemical levels. We will start out with how to attain a sample and how to test for levels of chlorine, PH, and other specialty tests (Alkalinity, CYA, CH). Lastly, we will discuss the importance of records and documentation.


Preventative Maintenance Hospitality

This 3-hour course is an overview of the importance of preventive maintenance when operating a hotel. Common procedures and repairs will also be reviewed.

Topics covered in this class will include:


  • • Safety
  • • How preventive maintenance relates to guests' perceptions
  • • The importance of record-keeping
  • • Common preventive maintenance tasks in rooms and how to perform them
  • • Inspections and how to perform them

Preventive Maintenance Multifamily

This 3-hour course is an introduction and overview for technicians of all skill levels. It begins with safety and the fundamentals of keeping your residents happy and your equipment operating at its best. This class covers the importance of starting a preventive maintenance schedule, record-keeping, and how residents view this important program. You'll also learn about maintenance tools and techniques and the troubleshooting skills needed to repair and operate the equipment typically found at a multifamily facility.

Topics covered in this class will include:


  • • Safety procedures — lockout/tagout
  • • The importance of preventive maintenance
  • • How preventive maintenance relates to residents
  • • Record-keeping and its importance
  • • Common indoor and outdoor preventive maintenance items
  • • How to save money on utilities

Preventative Maintenance On A Budget

In this 1-hour webinar we will be talking on the topic of preventative maintenance on a budget. In recent times our budgets have seen some major challenges and strains and often PM gets set aside. In this webinar we will show you how to maximize your savings not only on utility's but also labor as well. By simply making a few changes you can save on water and not impact your residents or guests. With everything going on in today's times more residents are staying home, for property's that pay for the water have reported a rise in utility's simply adding to the pain of a strained budget. Our experts will show you how to make small adjustments that will add up big.


PTAC

This 3-hour course is an introduction and overview for HVAC technicians of all skill levels. The "PTAC — ACME" course is designed to explain, detail, and clarify the AC/refrigeration cycle, and how it applies to features unique to PTAC equipment. We will present maintenance-focused information, including equipment operation, major components, regular service processes, and the troubleshooting skills needed to safely and effectively operate and maintain PTAC equipment. Hands-on training will be provided if units are available.

Topics covered in this class include:


  • • Safety procedures
  • • The basic AC/refrigeration cycle
  • • Limitations placed on the handling of refrigerants by the EPA and others
  • • Electrical and mechanical components of a PTAC unit
  • • Component layout and operation of PTAC units
  • • Reading the wiring diagram (control and operating circuits)
  • • Preventive maintenance
  • • Troubleshooting typical PTAC problems

R-410A And Other Refrigerants

This 3-hour course answers many of the questions surrounding the current transition from traditional R-22 to new alternative refrigerants, including R-410A, Freon™ MO-99, and other regional options. This course will address issues surrounding the differences in operating pressures and lubricants, and how new refrigerants can impact equipment choices, tools, and servicing. Topics include how to integrate these new refrigerants onto existing properties safely and cost-effectively, and what new or additional service equipment might be required.

Topics covered in this class include:


  • • Safety
  • • Properties of the R-410A refrigerant
  • • Comparing R-410A with R-22 and alternatives
  • • Conversion from R-22 to R-410A
  • • Interfacing old and new equipment
  • • Service guidelines
  • • Repair or replacement options
  • • Proper charging techniques

Inficon Refrigerant Leak Detection & Recovery

This 1-hour course will help technicians understand the differences in leak detectors and there servicing cycles. The use and care will we be discussed on all of Inficon's leak detectors. Next, we will discuss the use and care of the recovery machines that are commonly used on maintenance facilities and the importance of proper preventative maintenance on these machines to extend their life cycle. This a great opportunity for technicians to receive factory training on the products they commonly use. At the end of the session we will host an ask the expert Q and A session.


Refrigerator Part 1 - The Cooling Cycle

This 1-hour session will cover all the testing and diagnostics for the cooling cycle. We will cover all the testing and diagnostics involved in making a quality repair to the cooling cycle as well as a system overview and airflow. As the industry is moving to more digital components, we will cover the components of the legacy models to the most modern refrigerators on your property.


Refrigerator Part 2 - The Defrost Cycle

This 1-hour webinar will cover the major components and testing of the defrost cycle. We will cover all the testing and part identification on all major brands and the repair considerations of the parts. As manufactures are changing to meet the new energy requirements, we will be covering all the legacy equipment on your facility as well as the new appliances that have on board diagnostics as well as the new testing procedures associated with the newer models.


Refrigerator Troubleshooting

In this 1-hour webinar we will discuss the topic of Refrigerator Troubleshooting. In the last 5 years there has been tremendous changes to the top-mount refrigerators. It is important to have a good understanding of the repair and diagnostics that will aid technicians in locating and repairing on the first call. We will start the discussion on safety and tools then start to pose different work order situations. As we present the different work order situation, we will talk on how to use your meter and tools to identify the problem and different solutions on the repairs to return the refrigerator to normal working operation.


Chemours Refrigerant Selection & Conversion

As most of you probably know, at the end of 2019, R22 refrigerant can no longer be manufactured. So, unless you have access to stockpiled or reclaimed R22, you need to know what your options are for maintaining existing R22 systems. Jamey Hale and Jeff Warther from Chemours (formally Dupont – Freon™), will discuss what led to the R22 refrigerant Phaseout, as well as how to properly convert a R22 system to Freon™ – MO99 (R-438A) refrigerant. During the second day, trainers will cover the importance and methods of testing for Superheat and Subcooling. This program will be presented in two, 1-hour sessions from noon to 1pm EST.


Reopen Confidently Webinar

The world of property management and maintenance is changing. Led by industry professionals, this interactive webinar focuses on how you can keep your property safe—and stay a step ahead of your competition—with cutting-edge sanitation tech and more. Explore how new solutions, like electrostatic sprayers, UV lighting, and touchless devices, can protect your property and better position you for the future.

For any questions, please contact [email protected] for any technical assistance.


Chemours Retrofitting Refrigerants Best Practices

In this 1-hour session we will discuss the retrofitting gases that are available for R22 systems, we will talk on product selection which one would work best for your facility. Next, we will walk you through the full retrofitting process step by step explaining the importance of each one and the why and how. At the end of the session we will have an ask the expert Q and A session where you can ask the experts at Chemours any questions that you may have on retrofitting gases and systems.


Safety LOTO & SDS

In this 1-hour webinar we will be discussing LOTO (Lock Out and Tag Out) and SDS (Safety Data Sheets). First, we will start the discussion on LOTO use, application, and removal procedures to ensure all energy sources have been stopped to prevent any accidental discharge while workers are making repairs on any energized systems. Next, we will cover the importance of having SDS for all chemicals in your facility. Having them is important but knowing how to read them and how to understand the symbols is the key to keeping your team out of harm’s way. Knowing where to find the emergency phone numbers is another important point in the event of an emergency.


Safety Ladder

In this 1-hour webinar we will be discussing ladder safety. Having the right ladder for the job is not only nice but mandatory in keeping workers safe and out of harm’s way. Our experts will talk about how to properly select the right ladder for each job. Not all ladders will work in every application. We will discuss on how to properly inspect the ladder, set up the ladder, and how to ascend and to descend off the ladder. We will also discuss how to inspect the ladders after the job is done to ensure your ladder is in good working order for the next team member.

Safety Lifting

In this 1-hour webinar we will be discussing Safety Lifting. Lifting and moving items is just another part of the day in the world of maintenance. As skeletal and muscular injury’s continue to be a major concern in our industry, let our experts walk you through the proper process on how to get your body ready to move some common items. Also learn how to properly size up the load, some situations mandate you need assistance, and how to lift the load plus decent with your load so you can prevent harm to your body.


Safety On Site

This 3-hour course is an overview of the highest priority a maintenance associate has — on-site safety. It is a good introduction to OSHA and the regulations it has designed to keep maintenance associates safe and healthy while on the job. In addition to these laws and rules, common-sense applications and ideas will be discussed.

Topics covered in this class will include:


  • • MSDS/SDS sheets and their importance
  • • Chemical storage and use
  • • Moving heavy equipment properly
  • • Crime and security issues
  • • The need for and use of personal protective equipment (PPE)
  • • Blood-borne pathogens and how to prevent infection

NOTE: These materials do not fulfill or otherwise meet any legal obligations for OSHA or other training requirements, and the individuals presenting the materials are not qualified or otherwise authorized Department of Labor outreach trainers.


Safety PPE Eyes & Hands

In this 1-hour webinar the topic will be safety for the eyes and hands. Maintenance workers are faced with daily challenges, one of them being able to keep themselves safe from harm while performing his or hers job. Let our experts talk to you on the importance of having the proper eye and hand protection to aid you in staying healthy and safe. We will talk about the differences in eye protection and hand protection; we will also talk about the various applications for the different PPE that is available. Other topics include: how to clean and maintain the eye protection and how to properly remove disposable gloves for disposal.


Safety PPE Hearing & Breathing

In this 1-hour webinar the topic will be on Safety PPE Hearing and Breathing. Did you know hearing damages are 100% preventable? Let our experts talk to your team about the importance of keeping their hearing from being damaged while they perform their daily workload. Next, we will talk to you about the importance of breathing protection. There has been a lot of talking on this subject but let our team walk you through the process of selecting the appropriate PPE for the tasks of the normal day-to-day work in the maintenance industry.


Shop Organization

This 1-hour course is designed to promote shop safety and organization and should be utilized by Property Managers and the Maintenance Staff. Having a clean shop above all else will promote a safe working environment. A clean shop will also help with efficiency at performing work orders and make readies. Work orders and make readies that are completed more efficiently in turn lead to reduced labor times and reduced costs in parts for stock. This in turn leads to resident satisfaction and retention. Organization no matter in what aspect of the multifamily industry you are in is a key component in first impressions. Organization will show that you pay attention to detail and take pride in your occupation. The Shop organization course will help guide you on your way to a more organized, safe, resident retaining, time and money saving work shop.

Topics covered in this class will include:


  • • Unorganized vs. Organized shops
  • • Organization and its promotion of safety
  • • Organization pertaining to record keeping
  • • Purchase history, inventory and preordering aspects
  • • Parts bins and labels
  • • Color-coding shops
  • • Housekeeping and maximizing space
  • • Quick kits for on call scenarios
  • • Pre-walking and Pre-ordering for move outs
  • • Golf cart and maintenance organization

NOTE: These materials do not fulfill or otherwise meet any legal obligations for OSHA or other training requirements, and the individuals presenting the materials are not qualified or otherwise authorized Department of Labor outreach trainers.


The Smart Apartment

In this 1-hour webinar we will be talking on the topic of the smart home (apartment). Let our experts guide you through the process and the how and why to add smart home devices to your offerings for your residents. As our industry adapts to the new concepts of adding smart home devices your staff needs to know how to work them and how to properly set them up for ease and use of your residents. Our industry is currently adapting to not only the new smart locks, nest thermostats but now were adding in smart door bells and blue tooth shower heads as additional revenue streams. Let us show you the ease of set up and how to clear the devices and get them ready for today and tomorrow.


The Smart Home

In this one-hour webinar we will walk you though the smart home and the technology that drives its systems. As the competition rises and newer communities are built with this technology, we will walk you through the process on how to get started and where you can make an investment to keep up your competitive advantage. These systems offer an array of features and abilities to pay rent, place work orders, and keep your residents safe and modern. Topics to be discussed are: abilities to increase rents on certain products, how to install and how to pair the devices to the current, and next residents' platforms.


Storm Prep

In this 1-hour webinar we will discuss the topic of Storm Prep. No matter where you live there is always a natural or weather event that may pose danger to you and your property. Being prepared and having a plan makes a difference in the outcome and overall safety of everyone involved. Topics to be discussed will include: pre-storm event preparations, riding out the storm or event, and post storm or event clean-up and restorations.


Superheat & Subcooling

In this 1-hour webinar we will be talking on 2 subjects: superheating and subcooling. As newer models of HVAC equipment are being designed its now more important than ever before to understand and how to properly run these tests on your equipment. By not having a properly calibrated system you not only shorten the life of the equipment you also cause higher utility bills. Let our experts show you how to identify which test you need to run and how to properly test your equipment. Next, we will walk you through the proper charging or removal of refrigerant to get your systems in top shape and ready to take on the summer heat.


Swimming Pool Maintenance

This 3-hour course is an introduction to and overview of the tools, processes, chemistry, maintenance, and equipment used to professionally operate a multifamily residential pool so it meets accepted safety and health standards. This class will cover how to efficiently run and maintain the major in-ground equipment and monitor the pool water environment. Fundamentals of chemical testing, pH, and disinfectants for pools and spas, as well as the mechanical aspects, will be discussed.

Topics covered in this class will include:


  • • Health and safety
  • • Major mechanical and physical components
  • • Pumps, valves, and filters
  • • The Virginia Graeme Baker Pool & Spa Safety Act and equipment requirements
  • • Chemical testing and water balance
  • • Filtration and mechanical maintenance
  • • Liability and safety aspects of pool management

NOTE: This class is not a replacement for Certified Pool & Spa Operator training and does not carry any national recognition. However, it is a good way to prepare for the Certified Pool & Spa Operator test, as many of the terms and concepts on that test will be discussed.


Triple Defense Cleaning Protocol

In 2021 HD Supply will launch a complete cleaning protocol to our customers based on three steps to a complete clean: Clean, Disinfect, Maintain. In this training you will learn about our new co-branded, color-coded, Zep Chemical Assortment and appropriate equipment recommendations from Sanitiare and Maintenance Warehouse to help your properties stay safe and clean every day.


UV-C Lights Fresh Aire

During this one-hour session we welcome the experts from Fresh Aire to talk about UV-C lights. In today's times, it is incredibly challenging to keep, not only your facility open, but also keep your team and customers safe. UV-C lighting is not a new technology, but it is a relatively new technology to our industry. Let the experts at Fresh Aire walk you through the process of selecting the proper UV-C light, and where and how it can benefit your reopen, stay open initiatives. It's not a matter of if, it’s a matter of when we will be faced with another pandemic. Having these systems in place not only aids in keeping you safer but also keeps you steps ahead of your competition. The experts at Fresh Aire will help you on installation considerations, system capabilities, and preventative maintenance aspects.


UV-C & Odor Abatement

In this 1-hour webinar we will be discussing UV-C Lights and Odor Abatement. Although UV-C lights are not new technology it’s become a new technology to our industry, in today’s times it has become highly regarded as another layer of protection in keeping your facilities open and safer for your staff and guests. We will discuss the different options and installation conversations of the UV-C lights as well as the maintenance recommendation. Next, we will talk on odor abatement, in years pasts odors we considered a nuisance in today’s times it has become mandatory to get these odors under control as our residents and guests view these offensive odors as unclean and unsanitary conditions exist. Let our experts walk you through the various options and considerations for getting these odors under control.


Watco

In this Webinar we will talk on the Watco product line-up. If you want to give your tub drain a new look without replacing the whole drain and potentially cause a leak, we will show you how to make the repairs in minutes. We will also talk about the ease of installation with the newly designed sink pop-up assembly. The pop-up is hidden below the customer's point of use, making it out of sight and away from potential damage. The session will also include a Q and A session where you are welcome to ask the experts at Watco any of your questions.


Water Heater

Course Cost: $99

In this 1-hour webinar we will discuss gas water heater troubleshooting. There has been a lot of changes during recent years on the gas water heater systems. New energy regulations further pushed the changes. Let our experts walk you through safety and general component identification. We will also walk you through various issues and service requests that most technicians encounter, including ways to solve them. Lastly, we will discuss preventative maintenance.


Water Heater Gas Troubleshooting

In this 1-hour webinar we will discuss gas water heater troubleshooting.There has been a lot of changes over the years on the gas water heater systems, and new energy regulations further pushed the changes. Let our experts walk you through the safety and overall component identification. Next, we will walk you through various issues and service requests that most technicians encounter and ways to solve them. Lastly, we will discuss the preventative maintenance considerations.


Webinar Trainers

Alyn Bailey, Maintenance Trainer at HD Supply

Alyn Bailey

Maintenance Trainer at HD Supply

Alyn Bailey started a career in maintenance of Student and Multi-Family Housing after spend time working as a HVAC Installer and Service Technician; and in the construction industry earlier in his life. With strong tech and management skills in maintenance operations he was hired on as a maintenance supervisor at one of the smaller and older properties in the company's portfolio. Within a two year period he was promoted to the largest property in the company's portfolio and was awarded "Service Manager of the Year" in 2012. Alyn's strong skill level makes him proficient in Appliances, HVAC, Plumbing, Electrical and Grounds and Exterior Maintenance. Alyn holds certifications in Certified Apartment Maintenance Technician (CAMT), Certified Pool Operator, EPA Section 608 Type II, EPA 608 Proctor, ESCO HVAC Maintenance Certification.

Brian Collins, Supervisor, Customer Training HD Supply

Brian Collins

Supervisor, Customer Training HD Supply

Brian Collins is no stranger to maintenance having spent the majority of his 20 year Multifamily career in Clearwater Florida. Working his way up quickly from Maintenance Technician to Maintenance Supervisor in his first 2 years and specializing in Affordable Housing, Brian excelled in Maintenance Operations and Repair and was instrumental in turning around a 2 phase declining community which resulted in numerous accolades and awards including Gold Affordable Property of the Year in 2013 from BAA (Bay Area Apartment Association). The award is given to the best of the best and was a 1st not only for Brian but for his company as well. Brian is adept in Appliance, Electrical & Plumbing Repair and holds Certifications: EPA 608 Universal, Certified Pool Operator, AST Certified, PHTA Instructor, EPA 608 Proctor. Brian has been a trainer with HD supply for over 6 years.

Michael Olvera, Maintenance Trainer at HD Supply

Michael Olvera

Maintenance Trainer at HD Supply

Michael Olvera's decision to accept a position as Porter in 1993 has led to a 20+ year career in multifamily maintenance. Michael's proven ability was rewarded as he was progressively promoted and naturally, transitioned into the role of Maintenance Supervisor in 1997. Michael's range of expertise in all aspects of facilities maintenance from managing new construction lease-up to renovating 20 year old apartment communities has given him the ability to share his expertise by training maintenance technicians. As a Training Specialist for HD Supply, Michael is excited to share his experience with property management and maintenance professionals. Currently holding certifications: EPA 608 Universal, EPA 608 Proctor, Certified Pool Operator, PHTA Instructor. Michael has been training for HD Supply for over 5 years.

Recorded Webinars

Reopen Confidently GPO - Launch Recording


Reopen Confidently Webinar - Launch Recording


All recordings below require a password and the password for all is: Training01


Future of Maintenance – in the COVID 19 environment - Multifamily/Institutional - Launch Recording


Future of Maintenance – in the COVID 19 environment - Hospitality - Launch Recording


Future of Maintenance – in the COVID 19 environment - Healthcare - Launch Recording


10/5/2020 – Fire Extinguisher - 1 PM EST - Launch Recording


10/5/2020 – Fire Extinguisher - 10 AM EST - Launch Recording


9/25/2020 – Refrigerator Troubleshooting - 1 PM EST - Launch Recording


9/25/2020 – Refrigerator Troubleshooting - 10 AM EST - Launch Recording


9/25/2020 – Electrostatic Sprayers and Odor Abatement - 1 PM EST - Launch Recording


9/25/2020 – Electrostatic Sprayers and Odor Abatement - 10 AM EST - Launch Recording


9/24/2020 – Refrigerator Defrost Cycle - 1 PM EST - Launch Recording


9/24/2020 – Refrigerator Defrost Cycle - 10 AM EST - Launch Recording


9/23/2020 – UV-C & Air Filters - 1 PM EST - Launch Recording


9/23/2020 – UV-C & Air Filters - 10 AM EST - Launch Recording


9/22/2020 – Refrigerator Cooling Cycle - 1 PM EST - Launch Recording


9/22/2020 – Refrigerator Cooling Cycle - 10 AM EST - Launch Recording


9/21/2020 – HVAC Heat Pump - 1 PM EST - Launch Recording


9/21/2020 – HVAC Heat Pump - 10 AM EST - Launch Recording


9/17/2020 – HVAC Heating Electric - 1 PM EST - Launch Recording


9/17/2020 – HVAC Heating Electric - 10 AM EST - Launch Recording


9/16/2020 – HVAC Heating Gas - 1 PM EST - Launch Recording


9/16/2020 – HVAC Heating Gas - 10 AM EST - Launch Recording


9/14/2020 – HVAC Condenser - 1 PM EST - Launch Recording


9/14/2020 – HVAC Condenser - 10 AM EST - Launch Recording


9/11/2020 – EPA Review Type 1 & 3 - 1 PM EST - Launch Recording


9/11/2020 – EPA Review Type 1 & 3 - 10 AM EST - Launch Recording


9/10/2020 – HVAC Air Handler - 1 PM EST - Launch Recording


9/10/2020 – HVAC Air Handler - 10 AM EST - Launch Recording


9/9/2020 – EPA Review Type 2 - 1 PM EST - Launch Recording


9/9/2020 – EPA Review Type 2 - 10 AM EST - Launch Recording


9/9/2020 – Maintenance For The Leasing Professional - 1 PM EST - Launch Recording


9/9/2020 – Maintenance For The Leasing Professional - 10 AM EST - Launch Recording


9/8/2020 – EPA Review Core - 1 PM EST - Launch Recording


9/8/2020 – EPA Review Core - 10 AM EST - Launch Recording


8/28/2020 – Electrical Lightning - 1 PM EST - Launch Recording


8/28/2020 – Electrical Lightning - 10 AM EST - Launch Recording


8/27/2020 – Plumbing Valves & Tubs - 1 PM EST - Launch Recording


8/27/2020 – Plumbing Valves & Tubs - 10 AM EST - Launch Recording


8/26/2020 – Plumbing Faucets - 1 PM EST - Launch Recording


8/26/2020 – Plumbing Faucets - 10 AM EST - Launch Recording


8/25/2020 – Electrical Outlets / Problems - 1 PM EST - Launch Recording


8/25/2020 – Electrical Outlets / Problems - 10 AM EST - Launch Recording


8/24/2020 – Refrigerator Defrost Cycle - 1 PM EST - Launch Recording


8/24/2020 – Refrigerator Defrost Cycle - 10 AM EST - Launch Recording


8/20/2020 – Electrolux Ranges - 1 PM EST - Launch Recording


8/18/2020 – Electrolux Dishwasher - 1 PM EST - Launch Recording


8/17/2020 – Refrigerator Cooling Cycle - Spanish - 10 AM EST - Launch Recording


8/14/2020 – Preventative Maintenance On A Budget Multifamily - 1 PM EST - Launch Recording


8/14/2020 – Preventative Maintenance On A Budget Multifamily - 10 AM EST - Launch Recording


8/13/2020 – Smart Home - 1 PM EST - Launch Recording


8/13/2020 – Smart Home - 10 AM EST - Launch Recording


8/12/2020 – Dishwasher - 1 PM EST - Launch Recording


8/12/2020 – Dishwasher - 10 AM EST - Launch Recording


8/12/2020 – HVAC R-410a & Others - 1 PM EST - Launch Recording


8/12/2020 – HVAC R-410a & Others - 10 AM EST - Launch Recording


8/11/2020 – Electric Stove - 1 PM EST - Launch Recording


8/11/2020 – Electric Stove - 10 AM EST - Launch Recording


8/10/2020 – HVAC Superheat/Subcool - 10 AM EST - Launch Recording


7/31/2020 – HVAC Condensing Unit - 1 PM EST - Launch Recording


7/31/2020 – HVAC Condensing Unit - 10 AM EST - Launch Recording


7/30/2020 – Gas Stove - 1 PM EST - Launch Recording


7/30/2020 – Gas Stove - 1 PM EST - Launch Recording


7/30/2020 – Gas Stove - 1 PM EST - Launch Recording


7/30/2020 – Gas Stove - 10 AM EST - Launch Recording


7/30/2020 – HVAC Air Handler - 1 PM EST - Launch Recording


7/30/2020 – HVAC Air Handler - 10 AM EST - Launch Recording


7/29/2020 – Refrigerator Defrost Cycle - 1 PM EST - Launch Recording


7/29/2020 – Refrigerator Defrost Cycle - 10 AM EST - Launch Recording


7/28/2020 – HVAC Refrigerant and Airflow - 1 PM EST - Launch Recording


7/28/2020 – HVAC Refrigerant and Airflow - 10 AM EST - Launch Recording


7/27/2020 – Refrigerator Cooling Cycle - 1 PM EST - Launch Recording


7/27/2020 – Make Ready Maintenance - Launch Recording


7/27/2020 – Refrigerator Cooling Cycle - 10 AM EST - Launch Recording


7/23/2020 – Swimming Pool Maintenance - Launch Recording


7/22/2020 – Air Conditioning Refrigerant Services - Launch Recording


7/21/2020 – Refrigerator - Launch Recording


7/20/2020 – Air Conditioning Mechanical & Electrical - Launch Recording


7/17/2020 – Meters & Troubleshooting - Launch Recording


7/17/2020 – Hospitality 1 Source - Launch Recording


7/16/2020 – PTAC - Launch Recording


7/16/2020 – Electrical Fundamentals - Launch Recording


7/15/2020 – AO Smith Water Heater - Launch Recording


7/15/2020 – Preventative Maintenance Multifamily - Launch Recording


7/10/2020 – Air Conditioning Mechanical and Electrical – Spanish - Launch Recording


7/10/2020 – Electrolux Top Mount Fridge - Launch Recording


7/9/2020 – Air Conditioning Refrigerant Services - Launch Recording


7/9/2020 – Plumbing Fundamentals - Launch Recording


7/7/2020 – Air Conditioning Mechanical and Electrical - Launch Recording


7/6/2020 – Refrigerator - Launch Recording


7/6/2020 – Freedom Organicides Bed Bugs - Launch Recording


6/26/2020 – Plumbing Fundamentals - Launch Recording


6/26/2020 – Shop Organization - Launch Recording


6/24/2020 – Electrical Fundamentals - Launch Recording


6/23/2020 – Air Conditioning Refrigerant Services - Launch Recording


6/23/2020 – Kitchen Appliance Repair Other - Launch Recording


6/22/2020 – Air Conditioning Mechanical and Electrical - Launch Recording


6/22/2020 – Refrigerator Repair - Launch Recording


6/19/2020 – Preventative Maintenance Hospitality - Launch Recording


6/17/2020 – Safety On Site - Launch Recording


6/16/2020 – Meters & Troubleshooting - Spanish - Launch Recording


6/16/2020 – Meters & Troubleshooting - Launch Recording


6/15/2020 – EPA Type II & III Review - Launch Recording


6/12/2020 – Kitchen Appliance Repair - Launch Recording


6/10/2020 – Plumbing Fundamentals - Launch Recording


6/9/2020 – Electrical Fundamentals - Launch Recording


6/9/2020 – Inspections & Standards - Launch Recording


6/8/2020 – PTAC - Launch Recording


6/8/2020 – Shop Organization - Launch Recording


5/29/2020 – Air Conditioning Refrigerant Services - Spanish - Launch Recording


5/28/2020 – Air Conditioning Refrigerant Services - Launch Recording


5/27/2020 – Mold & Mildew - Launch Recording


5/27/2020 – Air Conditioning Mechanical and Electrical - Launch Recording


5/26/2020 – Air Conditioning Mechanical and Electrical - Spanish - Launch Recording


5/22/2020 – Kitchen Appliance Repair - Launch Recording


5/20/2020 – Refrigerator - Launch Recording


5/19/2020 – Laundry Front Load - Launch Recording


5/18/2020 – Meter & Troubleshooting - Launch Recording


5/15/2020 – EPA Type II & Type III - Spanish - Launch Recording


5/15/2020 – Watco - Launch Recording


5/14/2020 – PTAC - Launch Recording


5/14/2020 – Electrical - Spanish - Launch Recording


5/13/2020 – Preventative Maintenance Hospitality - Launch Recording


5/13/2020 – Mold & Mildew - Launch Recording


5/12/2020 – FirstCo - Launch Recording


5/12/2020 – Laundry - Spanish - Launch Recording


5/11/2020 – EPA Type II & Type III - Launch Recording


5/11/2020 – EPA Core & Type I - Spanish - Launch Recording


5/11/2020 – EPA Core & Type I - Launch Recording


5/8/2020 – Laundry Stackable - Launch Recording


5/7/2020 – Inspections & Standards - Launch Recording


5/6/2020 – Inspections & Standards - Launch Recording


5/6/2020 – Kitchen Appliance Repair - Launch Recording


5/5/2020 – Refrigerator - Launch Recording


5/5/2020 – Refrigerator - Spanish - Launch Recording


5/4/2020 – EPA Core & Type I - Launch Recording


5/1/2020 – R-410a and other Refrigerants Webinar - Launch Recording


5/1/2020 – GE Laundry Webinar - Launch Recording


4/30/2020 – Laundry Appliance Repair - Launch Recording


4/30/2020 – Watco Webinar - Launch Recording


4/29/2020 – GE Microwave Webinar - Launch Recording


4/28/2020 – GE Dishwasher Webinar - Launch Recording


4/27/2020 – Aquaguard Webinar - Launch Recording


4/27/2020 – EPA Section 608 Type II & Type III Review - Launch Recording


4/27/2020 – EPA Section 608 Core and Type I Review - Launch Recording


4/23/2020 – Meters and Troubleshooting - Launch Recording


4/23/2020 – Swimming Pool Maintenance - Launch Recording


4/23/2020 – First Co - Launch Recording


4/22/2020 – Plumbing - Launch Recording


4/22/2020 – Meters and Troubleshooting - Launch Recording


4/22/2020 – Chemours, Part 2 - Launch Recording


4/21/2020 – Chemours, Part 1 - Launch Recording


4/21/2020 – Swimming Pool Maintenance - Launch Recording


4/20/2020 – EPA Section 608 Core & Type I - Launch Recording


4/20/2020 – EPA Section 608 Type II & Type III Review - Launch Recording


4/17/2020 – Inficon Leak Detection and Recovery - Launch Recording


4/16/2020 – Air Conditioning Refrigerant Services - Launch Recording


4/16/2020 – Laundry Appliance Repair - Launch Recording


4/16/2020 – WATCO - Launch Recording


4/15/2020 – Electrical Fundamentals - Launch Recording


4/15/2020 – Air Conditioning Refrigerant Services - Launch Recording


4/14/2020 – Electrical Fundamentals - Launch Recording


4/14/2020 – Laundry Appliance Repair - Launch Recording


4/13/2020 – EPA Section 608 Type II & Type III Review - Launch Recording


4/13/2020 – Mold and Mildew - Launch Recording



Online Certifications

PHTA® Certified Pool Operator® Certification Class - Online

HD Supply is proud to offer a 2-day webinar that, with successful completion, will provide the participant with a nationally recognized certification in Pool Operation***. In recent years, an increasing number of municipalities across the nation have begun requiring formalized training and a qualified certification for operators and owners of public and semi-public pools. The most widely accepted program with national recognition is the Pool & Hot Tub Alliance (PHTA®) Certified Pool Operator (CPO®).

To become a Certified Pool Operator®, the student is required to achieve a minimum score of 75% on the CPO® exam. The exam is administered in an open-book format. During the test, the student can refer to his/her PHTA Pool-Spa Operator Handbook© as well as any notes taken, or handouts distributed during the webinar.

Upon achieving a passing test score, the CPO® certification will be registered with the PHTA® and the student will receive certification packet by mail within approximately 3 weeks. The certification is issued by the PHTA®.

The course is taught in a two-day format starting at 11:00 AM EST and concluding at 6:00 PM EST each day. Students must be on camera and attend both days in full length of class. It is taught in English and includes instruction and discussion using a "Power-Point" presentation. Homework is given for the evening of the first day. The cost for the class is $240.00 per student plus the cost of the PHTA handbook. The handbook can be purchased from our catalog; cost is $59.95 for English, and is available in Spanish for $69.95. Because of the quantity and depth of material covered, it is highly recommended that the student study the book prior the class to become familiar with its content.

The student MUST bring these to the class:

  • • The PHTA Pool-Spa Operator Handbook
  • • A calculator
  • • Paper and pencil or pen
  • • Photo ID (required for the test)

Please note: The exam given is not an "easy" test. A lot of information is covered in a short time, and there is a math component to the course that some technicians can find difficult. While much of the material covered is technical in nature, the course and materials are designed so that if a student with the needed language and reading skills pays attention to the material covered in the class, participates in classroom activities, and completes the homework, they should be able to achieve a passing score for certification.

To register for your CPO certification class click on the following link:

Access Certification

***HD Supply offers its PHTA Certified Pool Operator ® (CPO) course in accordance with the Pool & Hot Tub Alliance's requirements. Obtaining a certification is not a guarantee that the recipient is certified for all local and private requirements. Review your city, county, and municipal regulations to ensure the recipient is in compliance.


EPA Section 608 Of The Federal Clean Air Act Certification Testing

This is an opportunity for technicians to become certified by the EPA to work with AC refrigerants. A technician must hold this certification in order to legally purchase or handle all refrigerants used in residential and commercial air conditioning systems. This class requires a $85.00 fee, plus cost of the EPA 608 booklet, which is available for purchase on our website. We recommend students purchase the booklet 2 weeks before the scheduled date of the webinar to give students the chance to become familiar with the information they will be tested on.

Please order your EPA exam preparation book now.

You will need to schedule your proctored exam. The Cost is $85.00 by credit card only. To schedule your exam click on the following link:

Access Certification