Professional Training Classes | HD Supply

HD Supply Facilities Maintenance offers basic and advanced technical training and certification classes for maintenance technicians. All classes are taught in English unless noted otherwise. Find classes in your area

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Air Conditioning — Mechanical And Electrical

This three-hour class is an introduction and overview for HVAC technicians of all skill levels. The class begins with a discussion of air conditioning systems and the fundamentals of the refrigeration cycle. Next, it focuses the four major components of an AC system, how they work, and how to maintain them. This class also covers topics like preventive maintenance (tools and techniques) and the troubleshooting skills maintenance technicians need to work on and operate the equipment typically found in a multifamily facility.

Topics covered in this class include:

  • Safety procedures — lockout/tagout
  • The basic AC/refrigeration cycle
  • The electrical and mechanical components of an air conditioning system
  • Schematic design of components (control and operating circuits)
  • Preventive maintenance
  • Troubleshooting common problems with air conditioning systems
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Servicing Air Conditioning Refrigerant

This three-hour class is an introduction and overview targeting property technicians with basic experience in maintaining and operating typical residential-grade "split-system" AC units. Students learn about the fundamentals of HVAC-related tools, equipment, and the processes needed to conduct refrigerant service work. It also provides the technical foundation needed to understand the rules and regulations required for achieving a passing score on the EPA 608 certification test.

Topics covered in this class include:

  • How to handle refrigerants safely
  • The AC/refrigeration cycle
  • Tools commonly used to service refrigerant in an HVAC system
  • Connecting and removing fittings to perform a de minimis refrigerant release
  • The procedures and equipment used to recover refrigerant
  • Troubleshooting a system using refrigerant pressures
  • The most common mechanical reasons for a low charge
  • Using superheat or subcool to determine the proper charging of a unit
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Basic Electrical Meters & Troubleshooting

This three-hour class is an introduction to and overview of the most common types of electrical meters and how to use them effectively in troubleshooting single components and electrical systems. Topics include types of meters, electrical safety, meter safety, voltage, and current and resistance measurements and how they can contribute to effective basic troubleshooting. Students should bring their own multimeter to the class.

Topics covered in this class include:

  • The differences between voltage, current, and resistance
  • Identifying electrical symbols
  • Determining the difference between series and parallel circuits
  • Recognizing the most commonly used meter functions
  • Selecting the correct meter for the identified testing and using it safely
  • Testing for voltage, current, resistance, and continuity
  • Testing electrical components relating to appliances, HVAC equipment, and common electrical circuits

NOTE: Due to EPA restrictions, it is required by law that students hold at least a Type II certification in order to use information presented in this class while servicing HVAC equipment in the field. Many of the repairs discussed in this class can only be performed by a certified technician.

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Conservation Maintenance

This three-hour class is an overview of high-efficiency, sustainable operations and equipment that help multifamily properties manage utility-supplied resources and cut costs. The class covers new technology and systems with a focus on lowering energy costs (gas and electric), reducing water costs (delivery and sewer), and increasing service and facility performance. The course will present and clarify the operation fundamentals of residential appliances and fixtures that consume or process energy and water resources and how to improve their efficiency. It will identify major local and national sources of information, and financial incentives and rebates available that can help commercial properties update/upgrade their facilities and operations at minimal or — in many cases — no cost.

Topics covered in this class include:

  • Safety procedures and programs
  • Measurements used by power, gas, and water utilities
  • Incentive programs promoted by federal and state agencies like the EPA and OSHA
  • Local sources of incentives and rebates for new equipment and upgrades
  • Goals and means for reducing the use of utility-supplied energy and water while improving service
  • Opportunities for reducing monthly on-site utility consumables costs
  • Free online calculators for estimating savings from new technologies
  • Preventive maintenance
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Electrical Fundamentals

This three-hour class is an introduction to and overview of electricity, how it works, and how it is measured (voltage, amperage, watts, and resistance). Ohm's law and its applications will assist in defining and understanding troubleshooting components. The basics of electrical circuits, typical residential wiring, breakers, service box connections, grounding wires, and cable color and insulation codes will also be covered. Additional topics include safety, American wire gauge and amperage, OSHA regulations, and basic techniques of electrical troubleshooting.

Topics covered in this class include:

  • Safety — lockout/tagout procedures
  • American wire gauge and other common uses of the National Electrical Code (NEC)
  • Wires, cables, and insulation color coding
  • Fundamentals of Ohm's law and how to use it
  • Differences between AC and DC power
  • Differences between series and parallel circuits, and reading schematics
  • Basic wiring and three-way and four-way light switches
  • Troubleshooting typical residential circuits and electrical components
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EPA Section 608 Of The Federal Clean Air Act Certification Testing

This is an opportunity for technicians to become certified by the EPA to work with AC refrigerants. A technician must hold this certification to legally purchase and handle all refrigerants used in residential and commercial air conditioning systems. This class requires a $99 fee, plus the cost of the EPA 608 booklet, which is available in our catalog and must be purchased before the start of the class.

Purchase and distribution of the EPA 608 booklet is recommended at least 2 weeks before the date of the class to give students the chance to become familiar with the information on which they will be tested.

This class starts at 8:30 a.m. and will cover and clarify information students must learn from reading and reviewing the EPA 608 handbook. Having the handbook, and the time to read it, is critical for the student to achieve a passing score on all four sections of the examination: Core, I, II, and III.

Following the morning review session, the test will be administered by a proctor for ESCO in accordance with EPA guidelines. After completing the test, students will be dismissed for the day.

NOTE: This class is not intended to teach any of the skills required to repair refrigerant systems. Its focus is on helping students understand and conform to EPA rules and regulations regarding the handling and use of refrigerants, as detailed in the EPA 608 handbook.

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EPA Section 608 — Certification Testing Only

Course Fee: $99.00, due on test day

This three-hour class offers EPA Certification Testing Only. Students should arrive ready to take the test. Upon completion of the test the student is dismissed for the day.

Please inform your instructor of your method of payment:

  • Billed to Account
  • Check
  • Money Order

Each participant needs to order an EPA Certification Exam Preparation Book at least three weeks prior to the class. The EPA Certification Exam Preparation Book will not be available at the training site. Each participant will be expected to thoroughly read and study the material in the book prior to class. EPA Certification Exam Preparation Books are available in English and Spanish.

Please order your EPA exam preparation book now.

What you need to bring to class:

  • EPA Certification Exam Preparation Book
  • Driver's license or any picture ID
  • Social security number
  • Payment — check, money order, or completed billing authorization form
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Heating — Gas And Electric

This three-hour class is an introduction to and overview of the basics of design, operation, maintenance, and troubleshooting of both gas-fired and electric central air heating systems. Components for both electric and gas-fired systems will be identified, and their operation and diagnostics will be discussed. Safety and preventive maintenance processes for traditional designs will also be covered, and alternate systems, like baseboard electric and hydronic equipment, can be discussed if requested by a student.

Topics covered in this class include:

  • Lockout/tagout for gas and electric utilities
  • Safe work practices common to heating diagnostics and repairs
  • The operation of typical electric and gas heating systems
  • Identification and operation of typical components of heating systems
  • Installation and operation of thermostats to control and run heating systems
  • Preventive maintenance and troubleshooting techniques
  • The dangers associated with carbon monoxide and its sources
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Inspections And Standards (REAC)

This three-hour class is an introduction and overview for maintenance technicians of all skill levels. We will introduce the many different types of industry standards and inspections that impact our industry, with a particular focus on REAC. This class covers what to look for and how to prepare for an inspection in an organized and professional manner to achieve the highest possible scores.

Topics covered in this class include:

  • Safety procedures
  • General industry standards
  • Discussing different types of inspections (Fire Department, Housing Authority, bank, REAC)
  • Inspecting areas before an official inspection
  • Preparing for the inspection
  • Ways to score higher on REAC inspections
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Kitchen Appliances — Overview

This three-hour class is an introduction to and overview of the appliances found in a typical residential kitchen, including the refrigerator, range (gas or electric), dishwasher, and garbage disposal. The course will review the mechanical and electrical components, operations, cycles, functions, and general troubleshooting of each of these appliances. This class will focus on typical design and installation principles and a review of how to read wiring diagrams. Please be aware that this is not a hands-on class.

Topics covered in this class include:

  • Electrical safety and lockout/tagout
  • Residential-grade refrigerator
  • Push in-type range/oven (gas or electric)
  • Built-in dishwasher — plumbing and installation
  • Sink-installed garbage disposer — plumbing and replacement
  • Operating cycles for all appliances
  • Common repairs for all appliances
  • Reading a typical wiring diagram
  • Preventive maintenance for all appliances
  • Troubleshooting — tools, processes, and techniques
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Kitchen Appliance Repair — (Excludes Refrigerator)

This three-hour class is an introduction to and overview of the appliances found in a typical residential kitchen, including the range (gas or electric), dishwasher, and garbage disposal. (This class does not include the refrigerator, which is a separate class.) The course will review the mechanical and electrical components, operations, cycles, functions, and general troubleshooting of each of these appliances. Typical design and installation principles, and a review of how to read wiring diagrams, will be a focus of this class. Hands-on training will be provided if appliances are available.

Topics covered in this class include:

  • Electrical safety and lockout/tagout
  • Push in-type range/oven (gas or electric)
  • Built-in dishwasher — plumbing and installation
  • Sink-installed garbage disposer — plumbing and replacement
  • Operating cycles for all appliances
  • Common repairs for all appliances
  • Reading a typical wiring diagram
  • Preventive maintenance for all appliances
  • Troubleshooting — tools, processes, and techniques
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Kitchen Appliance Repair — Refrigerators Only

This three-hour class is an introduction to and overview of the operation, maintenance, and repair of a typical residential-grade refrigerator. The course is designed to present and clarify the operation fundamentals of the AC/refrigeration cycle and typical equipment, parts layout, and design. It will identify the major serviceable components and maintenance procedures used to set up, operate, troubleshoot, and repair a typical residential-grade refrigerator. Hands-on training will be provided if appliances are available.

Topics covered in this class include:

  • Staying safe while making repairs
  • Introduction to the refrigeration cycle
  • Four major components of a refrigerator
  • An appliance wiring diagram and how to read it
  • Defrost system and components
  • Troubleshooting common work order issues and complaints
  • Common repairs
  • Testing electrical components with a multimeter
  • Preventive maintenance
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Laundry Appliance Repair

This three-hour class is an introduction to and overview of the operation, maintenance, and repair of typical residential-grade laundry appliances, including washing machines and gas and electric dryers. The course is designed to identify the major serviceable components and maintenance procedures used to install, operate, troubleshoot, repair, and clean typical residential-grade laundry room equipment. This class will help you read wiring diagrams and use the multimeter to test parts and troubleshoot faulty components. Hands-on training will be provided if appliances are available.

Topics covered in this class include:

  • Staying safe while making repairs
  • Overview of gas and electric dryer operation, heating elements, and temperature controls
  • Overview of washing machine operation, cycles, and plumbing
  • Overview of coin-operated appliance installation, operation, and repair
  • Appliance wiring diagrams and how to read them
  • Troubleshooting common work orders and complaints for each appliance type
  • Common repairs for each appliance type
  • Testing electrical components with a multimeter
  • Preventive maintenance
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Make-Ready Maintenance

This three-hour class provides an overview on all aspects of the importance and procedures of making units ready for a new resident.

Topics covered in this class include:

  • Walking the make-ready
  • Accountability and documentation
  • Organizing the make-ready process
  • Scheduling contractors
  • Timely completion of make-ready work
  • Final inspection and following up after the resident moves in
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Mold & Mildew

This 1-1/2-hour class is for maintenance technicians of all skill levels. It is designed to explain and clarify the qualities, characteristics, and most common sites and causes of mold growth. We will review the complete repair process for an interior wall growth, accounting for replacement wallboard and structural materials, including the selection and use of tools and consumables. The course also helps students troubleshoot the causes of mold, presents several accepted mitigation solutions, and includes information on routine maintenance.

Topics covered in this class include:

  • Safety procedures when using PPE and cleaning chemicals
  • The basics of mold and mildew: what they are, how they start, and how they grow
  • Identifying the most common types of mold and mildew in a residential setting
  • The most common sites of mold or mildew colonies, and what condition caused the growth
  • Most common repairs for plumbing, laundry, kitchen, and bathrooms
  • Details of a typical wall repair, replace, and rebuild
  • Commercial cleaners and chemicals for remediation and maintenance
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PHTA® Certified Pool Operator® Certification Class (2-Day Class)

Class Fee: $240.00 per student

HD Supply is proud to offer a class that, once completed, will provide the participant with a nationally recognized certification in pool operation.*

In recent years, more and more municipalities have begun requiring formalized training and a qualified certification for operators and owners of public and semi-public pools. The most widely accepted and recognized program of technical recognition is the Pool & Hot Tub Alliance's (PHTA®, formerly NSPF® and APHA®) Certified Pool Operator (CPO®).

To become a Certified Pool Operator®, the student is required to achieve a minimum score of 75% on the CPO® exam. The exam is administered in an open-book format. During the test, the student can refer to his/her Pool-Spa Operator Handbook® as well as any notes taken during the class and any handouts.

Once a passing test score is achieved, the certification will be registered with the PHTA® and the student will receive certification by mail. The certification is good for five years from the date it is issued by the PHTA®. The course is taught over 2 days, from 8 a.m. to 5 p.m. each day. It is taught in English and includes instruction, classroom activities, and homework on the first day.

The handbook must be purchased separately. The cost of the handbook is $59.95 for English and $69.95 for Spanish. Due to the quantity and depth of material covered, it is highly recommended that the student order and study the book prior to the class.

Purchase your PHTA® Pool & Spa Operator Handbook now.

The student will need to bring to class:

  • A calculator
  • Paper and pencil or pen for notes
  • PHTA® Pool & Spa Operator Handbook
  • Photo ID (required for the test)
  • Payment for the class — check, money order, or completed billing authorization form

*HD Supply offers its PHTA® Certified Pool Operator® (CPO) course in accordance with the Pool & Hot Tub Alliance's requirements. Obtaining a certification is not a guarantee that the recipient is certified for all local and private requirements. Review your city, county, and municipal regulations to ensure compliance.

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Plumbing Fundamentals

This three-hour class addresses the challenges associated with the most common service request: plumbing. Topics include major fixture components, from the water meter and pressure regulator, to the hot and cold water supply lines into the building. Galvanized to PEX tools used to assemble a watertight circuit are presented. Typical basin, bath, and shower fixtures, associated drains, and the tools and techniques for opening them are also covered. Troubleshooting and safety with tools, products, and processes will be discussed.

Topics covered in this class include:

  • Correct water pressure
  • Component parts of gas and electric water heaters and how to operate them
  • Commercial supply line materials and techniques for assembling circuits
  • Common plumbing tools, quality, and use
  • Servicing, the parts for, the water-efficient operation of, and troubleshooting a toilet
  • Health and safety concerns and the wearing of safety apparel while making plumbing repairs
  • The safe use of chemicals drain openers
  • Commercial fire sprinkler systems and their maintenance and operation
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Preventive Maintenance — Hospitality

This three-hour class is an overview of the importance of preventive maintenance when operating a hotel. Common procedures and repairs will also be reviewed.

Topics covered in this class will include:

  • Safety
  • How preventive maintenance relates to guests' perceptions
  • The importance of record-keeping
  • Common preventive maintenance tasks in rooms and how to perform them
  • Inspections and how to perform them
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Preventive Maintenance — Multifamily

This three-hour class is an introduction and overview for technicians of all skill levels. It begins with safety and the fundamentals of keeping your residents happy and your equipment operating at its best. This class covers the importance of starting a preventive maintenance schedule, record-keeping, and how residents view this important program. You'll also learn about maintenance tools and techniques and the troubleshooting skills needed to repair and operate the equipment typically found at a multifamily facility.

Topics covered in this class will include:

  • Safety procedures — lockout/tagout
  • The importance of preventive maintenance
  • How preventive maintenance relates to residents
  • Record-keeping and its importance
  • Common indoor and outdoor preventive maintenance items
  • How to save money on utilities
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PTAC — Air Conditioning, Mechanical And Electrical

This three-hour class is an introduction and overview for HVAC technicians of all skill levels. The "PTAC — ACME" course is designed to explain, detail, and clarify the AC/refrigeration cycle, and how it applies to features unique to PTAC equipment. We will present maintenance-focused information, including equipment operation, major components, regular service processes, and the troubleshooting skills needed to safely and effectively operate and maintain PTAC equipment. Hands-on training will be provided if units are available.

Topics covered in this class include:

  • Safety procedures
  • The basic AC/refrigeration cycle
  • Limitations placed on the handling of refrigerants by the EPA and others
  • Electrical and mechanical components of a PTAC unit
  • Component layout and operation of PTAC units
  • Reading the wiring diagram (control and operating circuits)
  • Preventive maintenance
  • Troubleshooting typical PTAC problems
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R-410A And Other Refrigerants

This three-hour class answers many of the questions surrounding the current transition from traditional R-22 to new alternative refrigerants, including R-410A, Freon™ MO-99, and other regional options. This course will address issues surrounding the differences in operating pressures and lubricants, and how new refrigerants can impact equipment choices, tools, and servicing. Topics include how to integrate these new refrigerants onto existing properties safely and cost-effectively, and what new or additional service equipment might be required.

Topics covered in this class include:

  • Safety
  • Properties of the R-410A refrigerant
  • Comparing R-410A with R-22 and alternatives
  • Conversion from R-22 to R-410A
  • Interfacing old and new equipment
  • Service guidelines
  • Repair or replacement options
  • Proper charging techniques
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On-Site Safety

This three-hour class is an overview of the highest priority a maintenance associate has — on-site safety. It is a good introduction to OSHA and the regulations it has designed to keep maintenance associates safe and healthy while on the job. In addition to these laws and rules, common-sense applications and ideas will be discussed.

Topics covered in this class will include:

  • MSDS/SDS sheets and their importance
  • Chemical storage and use
  • Moving heavy equipment properly
  • Crime and security issues
  • The need for and use of personal protective equipment (PPE)
  • Blood-borne pathogens and how to prevent infection

NOTE: These materials do not fulfill or otherwise meet any legal obligations for OSHA or other training requirements, and the individuals presenting the materials are not qualified or otherwise authorized Department of Labor outreach trainers.

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Swimming Pool Maintenance

This three-hour class is an introduction to and overview of the tools, processes, chemistry, maintenance, and equipment used to professionally operate a multifamily residential pool so it meets accepted safety and health standards. This class will cover how to efficiently run and maintain the major in-ground equipment and monitor the pool water environment. Fundamentals of chemical testing, pH, and disinfectants for pools and spas, as well as the mechanical aspects, will be discussed.

Topics covered in this class will include:

  • Health and safety
  • Major mechanical and physical components
  • Pumps, valves, and filters
  • The Virginia Graeme Baker Pool & Spa Safety Act and equipment requirements
  • Chemical testing and water balance
  • Filtration and mechanical maintenance
  • Liability and safety aspects of pool management

NOTE: This class is not a replacement for Certified Pool & Spa Operator training and does not carry any national recognition. However, it is a good way to prepare for the Certified Pool & Spa Operator test, as many of the terms and concepts on that test will be discussed.

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Team Management

This three-hour class is designed for property managers and maintenance supervisors to take as a team. This class promotes shared responsibility between leasing and maintenance teams. Team leaders learn how working together helps to encourage unity and purpose among all staff and how collaborating and communicating contribute to the overall success of the team.

Topics covered in this class will include:

  • Team management/maintenance
  • Safety and leadership skills
  • Communication exercise
  • Team budgeting/inventory control
  • Maximum and minimum stock levels
  • Anticipating your needs (seasonal adjustments)
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Water Heater — Gas And Electric

This three-hour class is an introduction to and overview of the operation, maintenance, and repair of a typical residential-grade water heater. The course will present and clarify the operation fundamentals of the natural gas burner and in-tank electrode water heaters, and typical equipment parts layout and design. It will identify the major serviceable components and maintenance procedures used to set up, operate, troubleshoot, repair, and clean a typical residential-grade water heater. Hands-on training will be provided if appliances are available.

Topics covered in this class will include:

  • Staying safe while making repairs
  • Introduction to the dynamics of heating water
  • Major components of a gas-fired tank
  • Major components of an electric-fired tank
  • Thermostat control system and components: gas
  • Thermostat control system and components: electric
  • Troubleshooting common work order issues and complaints
  • Common repairs
  • Testing electrical components with a multimeter
  • Preventive maintenance
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