First Choice Competencies

HD Supply is dedicated to the growth and development of our associates because it is your daily actions that drive our First Choice Success. The First Choice Competencies are your roadmap to develop in your career at HD Supply. They clearly define the knowledge, skills, and expertise that are necessary in your current role, as well as all the roles you wish to hold in the future.

Four Categories of the First Choice Competencies

• Inspirational Leadership
• Focused Transformation
• Flawless Execution
• Effective Collaboration

Applying the First Choice Competencies

The competencies are broken down into four career levels:

• Hourly/Support
• Professional/Consultant/Supervisor
• Manager/Senior Manager
• Director and Above

HD Supply Facilities Maintenance Professional Competencies

• Highlights specific functional skill and knowledge requirements that have been identified as critical success factors for HD Supply Facilities Maintenance professions
• Defined for our Sales, Operations Merchandising, Special Orders, and Marketing teams

The Professional Competencies

• Optimize your ability to help all of us deliver products to our customers quickly and efficiently
• Provide unparalleled customer service
• Find new and better solutions
• Identify and act upon critical issues among competing priorities