Ordering & Services Directory

We're Easy to Reach!

At HD Supply Facilities Maintenance, we welcome your questions, comments and suggestions. Please contact us using any of the methods below.

We're here to help!
For quick answers to your questions about HD Supply Facilities Maintenance, our products, services, policies, or our web site, we recommend our online FAQs.

Web Support / Online Orders

Phone: 1-877-694-4932 Online Contact Form Fax: 1-800-859-8889 Email: customercare@hdsupply.com  (Subject Line: HD Supply Facilities Maintenance)

Phone Orders Phone: 1-800-431-3000 Fax: 1-800-859-8889 Hours: Pacific: 4am - 6pm Mountain: 5am - 7pm Central: 6am - 8pm Eastern: 7am - 9pm

Mailing Address Mail: HD Supply Facilities Maintenance PO Box 509055 San Diego, CA 92150-9055

*Closed Memorial Day, the day preceding Independence Day, Labor Day, Thanksgiving Day and the day after, Christmas Day, and New Year’s Day.

New Account Services / Changes Phone: 1-800-798-8809 Fax: 1-800-283-8883 Email: customercare@hdsupply.com (Subject Line: New Accounts)		Credit Billing / Payments Phone: 1-800-798-8888 Fax: 1-800-930-4930 Email: customercare@hdsupply.com (Subject Line: Credit Billing)
Special Orders Phone: 1-800-431-3003 Fax: 1-800-431-3316 Email: customercare@hdsupply.com (Subject Line: Special Orders)		Renovation Services Phone: 1-800-431-3002 Fax: 1-800-293-1649 Email: customercare@hdsupply.com (Subject Line: Renovation Services)
Product Support Phone: 1-800-431-3302 Fax: 1-800-511-6534 Email: customercare@hdsupply.com (Subject Line: Product Support)		Installation Services Phone: 1-866-455-4798 Fax: 1-866-455-8923 Email: installationservices@hdsupply.com (Subject Line: Installation Services)
Government / Military Customers Phone: 1-877-610-6912 Fax: 1-877-219-8526 Web: www.hdsupplysolutions.com/gov Email: govsales@hdsupply.com		Voice of the Customer Phone: 1-800-644-3006 Fax: 1-877-884-4575 Email: advocate@hdsupply.com
Warehouse / Store Locators Online: Click here		Hablamos Español Tenemos representantes bilingües listos para ayudarle con su pedido y responder a todas sus preguntas. Llama: 1-800-511-5652 Fax: 1-800-859-8889 Web: www.hdsupplysolutions.com/espanol Correo electrónico: customercare@hdsupply.com
Lighting Services Phone: 1-866-455-4798 Fax: 1-866-455-8923 Email: lightingservices@hdsupply.com (Subject Line: Lighting Services)		GL Coding or Bin Label Requests Phone: 1-877-586-8223
Product Returns Phone: 1-866-455-8901 Email: customercare@hdsupply.com (Subject Line: Product Returns)		Fabrication Services Phone: 1-866-455-8907 Fax: 1-866-455-8903 Email: fmfabrications@hdsupply.com (Subject Line: Fabrication Services)